Privacy Policy

SnacEat is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and protect the personal information you provide when using our website or services.

1. Information We Collect

When you interact with our website, we may collect the following information:

  • Personal Information: Name, phone number, email address, delivery address (if you place an order).
  • Payment Information: We do not store credit/debit card details. Payments are processed securely via our payment gateway partners.
  • Usage Data: We may collect information about how you interact with our website (e.g., page views, browsing patterns) to improve user experience.
  • Cookies: Small files placed on your device to enhance site functionality and analyze traffic.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.
  • Communicate regarding your orders, support inquiries, or offers.
  • Improve our website and product offerings.
  • Send promotional emails or SMS (only with your consent).
  • Comply with legal obligations.

3. Information Sharing

We do not sell or rent your personal data to third parties. We may share your information only with:

  • Delivery Partners – to fulfill and deliver your orders.
  • Payment Gateways – to process payments securely.
  • Legal Authorities – when required by law or in response to legal requests.

4. Data Security

We take appropriate security measures to protect your personal data from unauthorized access, loss, or misuse. While no online platform is 100% secure, we strive to use commercially acceptable means to protect your information.

5. Your Rights

You have the right to:

  • Access or update your personal information.
  • Request deletion of your data.
  • Opt out of promotional communications at any time.

6. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of those sites.

7. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal data from children.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact:

📍 SnacEat
Neo Nest, J/381, Block J, Baishnabghata Patuli Twp
Patuli, Kolkata, West Bengal 700094
📞 +91 8100381118
📧 support@snaceat.com