Terms of Service

Effective Date: July 17, 2025
Website: www.snaceat.com
Business Name: SnacEat
Contact: +91 8100381118 | support@snaceat.com

These Terms of Service (“Terms”) govern your use of our website and services. By accessing or purchasing from SnacEat, you agree to abide by these terms.

1. General

SnacEat is an online store that offers traditional Indian snacks & cookies. By using our website or placing an order, you confirm that:

  • You are at least 18 years old or have parental consent.
  • You agree to provide accurate and complete information.
  • You will not use our site for unlawful or unauthorized purposes.

2. Products & Pricing

  • All prices are listed in INR and are inclusive of applicable taxes.
  • We reserve the right to change prices, discontinue items, or update product details without prior notice.
  • Product images are for illustration only. Actual appearance may vary slightly due to handmade preparation.

3. Orders & Payments

  • Orders must be placed through our website www.snaceat.com.
  • Payment must be completed before dispatch. We use secure payment gateways for all transactions.
  • Orders are confirmed only upon receipt of payment and email/SMS confirmation.

4. Shipping & Delivery

  • We aim to ship orders within the stated timeframes. However, delays may occur due to factors beyond our control.
  • Delivery times may vary based on location and logistics provider.
  • SnacEat is not responsible for delays caused by incorrect address details or absence at delivery time.

5. Cancellations & Refunds

  • Orders can be cancelled within 1 hour of placement, if not yet dispatched.
  • Due to the perishable nature of our products, we do not accept returns.
  • Refunds or replacements are available only for damaged, expired, or incorrect products, as outlined in our Refund Policy.

6. Intellectual Property

All content on our website—including text, logos, images, and product descriptions—is the property of SnacEat and protected by copyright laws. Unauthorized use, copying, or reproduction is strictly prohibited.

7. Limitation of Liability

SnacEat is not liable for any direct, indirect, incidental, or consequential damages resulting from:

  • Use or misuse of our products
  • Inability to access or use the website
  • Delays or errors in order processing or delivery

8. Third-Party Links

Our website may contain links to third-party websites. SnacEat is not responsible for their content, terms, or privacy practices.

9. Modifications

We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the site after changes implies acceptance of the revised terms.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from these Terms will be subject to the jurisdiction of courts in Kolkata, West Bengal.

11. Contact Us

For questions regarding these Terms, please contact us:
📞 +91 8100381118
📧 support@snaceat.com
🌐 www.snaceat.com

By using our website and placing an order, you acknowledge that you have read, understood, and agreed to these Terms of Service.